Returns Policy For Items purchased through www.abetterbell.com
You have 7 days to return an item in its original packaging. We will email you a return shipping label, shipping cost will be deducted from return. Return label will be cancelled after 7 days and the sale will be considered final. The BetterBell(s) must still be in excellent resale condition with no signs of wear.
Cast iron finishes are not uniform by nature and there may be some cosmetic imperfections present in the finish surface. Such blemishes and imperfections do not constitute and defect (damage) nor a voiding of warranty.
If the product has arrived damaged to you, please contact us within 7 days. Defective products can be returned at no cost to the customer. Please email info@abetterbell.com with picture and description.
Returns Policy For Items purchased through Kickstarter
Kickstarter policies apply. All orders (“awards”) must be cancelled before the Campaign “funds”. Once Kickstarter campaign closes, and project funds, a refund will not be possible.
Per Kickstarter: “Kickstarter is not a store and we do not issue refunds. When you back a project, you’re supporting a creator’s right to try to make something new—and agreeing to go along for the ride.” https://help.kickstarter.com/hc/en-us/articles/115005048173-Does-Kickstarter-issue-refunds-
For details of terminology please visit www.Kickstarter.com